CRM & communications
VORKO work bots
Bots in the trade process carry request and deal messages and actions. They do not run CRM customer work; when CRM is on, the built-in company bot also receives customers, but only those arriving via CRM links and buttons.
Requests and deal topics
Publishing a request and subsequent work may use linked topics and system messages. Actions depend on role, deal state and employee rights; a button label does not replace access checks.
Documents and confirmations
When the bot supports sending materials, follow the displayed selection and confirmation sequence. A file being sent and a deal stage being confirmed are different states.