VORKO
SUPPORT

VORKO — Support

VORKO is a business application for foreign-trade and logistics professionals. If you need help, report a problem, or want to report abuse, you can reach us here.

Contact

  • Support e-mail: support@vorko.io
  • Report abuse / objectionable content: support@vorko.io
  • We aim to reply within 24 hours and to act on confirmed abuse reports within 48 hours.

Common questions

How do I get access? Access is provided by your company's operator, who issues you a secret access key. Open the app, sign in with Telegram, and enter the key you were given.

How do I sign out and request account or data deletion? Use the available sign-out control in VORKO: the app clears its local VORKO session and requests revocation of the active server session. This does not confirm physical deletion of all server data, Ask VA history or company business records. Write to the support e-mail above to request access, correction or deletion; records needed for operations, disputes or legal obligations may be retained longer.

How do I report a message or user? In any chat, open the message or chat menu and choose Report, or Block the user. You can also write to the abuse e-mail above.

Where are the legal documents?

Languages

Support is available in Russian and English.